Over the last several years, with the proliferation of Analytics, Social and Mobile technologies, consumers have been continually changing their shopping habits. They are demanding better shopping experiences and looking for competitive pricing.
Consumers are adopting multichannel shopping approach; they may shop on line or embark on a brick and mortar shopping experience, after completing online analysis of product quality and pricing.
Companies providing an integrated online and in store shopping experience are able to differentiate and sustain a competitive business model. We believe effective use of data mining and analytics will play a crucial role for retailers to enhance their overall customer experience, which in turn will drive customer loyalty and increased sales.
Our consultants have deep industry experience and understanding of best practices .Our subject matter professionals specialize in Retail Process Improvements, Supply Chain Management, Manufacturing & Operations, eCommerce and Retail Value Chain. They are ready to assist you in your journey of Supply Chain Excellence and Digital Transformation.